Terms and Conditions

Last update: September, 2026

1. Introduction

Welcome to MezuzUS. By using our website, placing an order, requesting a mezuzah, creating an account, uploading information, or making a donation, you agree to these Terms and Conditions.

MezuzUS is a 501(c)(3) non-profit organization based in Richmond, Virginia.

2. Organization Information

MezuzUS
1003 Grove Avenue
Richmond, VA 23220
United States

EIN: 33-2892771

3. Website Use

You agree to use this website only for lawful purposes and in a way that does not interfere with the website, its users, or MezuzUS operations.

You may not:

  • Submit false, misleading, or harmful information
  • Attempt to access accounts or systems without permission
  • Upload malicious files or harmful content
  • Misuse request forms, donation forms, or dashboards
  • Use the website in a way that violates applicable law

4. Mezuzah Requests

MezuzUS may allow users to request mezuzahs for themselves, their homes, or their communities.

Submitting a request does not guarantee approval, delivery, installation, or availability. MezuzUS may review, approve, deny, pause, or cancel requests at its discretion.

5. Recipient Information

When requesting mezuzahs for others, you are responsible for ensuring that you have permission to submit their information.

Recipient information may include name, phone number, email address, city, and related request details.

6. Photos And Verification

Users may be asked to upload photos showing mezuzah installation or other verification details.

By uploading a photo, you confirm that:

  • You have the right to upload it
  • It does not violate anyone’s privacy or rights
  • It may be reviewed by MezuzUS staff, administrators, volunteers, or approved partners
  • It may be used to confirm completion of a request

MezuzUS may reject, remove, or decline to use uploaded photos.

7. Orders, Holds, And Charges

Some mezuzah requests may involve a temporary payment authorization, hold, deposit, or other payment-related process.

If a user does not complete required steps within the stated timeframe, MezuzUS may capture, charge, release, cancel, or modify the payment according to the instructions shown at checkout or in the user dashboard.

Specific timing, eligibility, and payment handling may vary by campaign, order, or request type.

8. Donations

MezuzUS accepts donations to support its non-profit mission.

Donations may be one-time or recurring, depending on the available options. By submitting a donation, you authorize MezuzUS or its payment processor to charge the selected amount using the payment method provided.

9. Recurring Donations

If you choose a recurring donation, you authorize recurring charges at the frequency selected, such as monthly.

You may request cancellation of a recurring donation according to the instructions provided by MezuzUS or the payment processor. Cancellation requests should be made before the next scheduled charge.

10. Donation Refunds

Donations are generally non-refundable unless required by law or approved by MezuzUS.

If you believe a donation was made in error, contact MezuzUS as soon as possible. Refund decisions may depend on processing status, payment processor rules, administrative costs, and applicable law.

11. Tax Deductibility

MezuzUS is a 501(c)(3) non-profit organization. Donations may be tax-deductible to the extent allowed by law.

MezuzUS does not provide tax, legal, or financial advice. Donors should consult their own tax advisor regarding deductibility.

12. Payment Processing

Payments and donations may be processed by third-party providers such as Stripe, WooCommerce-supported processors, or other payment services.

MezuzUS does not control every aspect of third-party payment processing and is not responsible for payment processor errors, outages, fees, declines, or account restrictions.

13. Accounts And Dashboard Access

Users may have access to a dashboard to manage orders, requests, uploads, or account details.

You are responsible for maintaining the confidentiality of your login credentials and for activity under your account.

MezuzUS may suspend or restrict account access if misuse, fraud, security risk, or policy violation is suspected.

14. Public Mezuzah Pages

Some mezuzahs may have public detail pages showing non-personal information such as mezuzah ID, status, writing, checking, certification, timeline, or related public details.

Personal recipient information is not intended to be displayed publicly.

15. Content Ownership And Use

Website content, designs, text, graphics, logos, software, and materials are owned by MezuzUS or its licensors unless otherwise stated.

You may not copy, modify, distribute, or reuse website content without permission, except as allowed by law.

16. User-Submitted Content

By submitting text, images, notes, or other content, you grant MezuzUS permission to store, process, display internally, and use that content as needed to operate the website and fulfill its mission.

You remain responsible for the content you submit.

17. Availability And Changes

MezuzUS may update, suspend, modify, or discontinue parts of the website, services, forms, dashboards, donation options, or request workflows at any time.

We do not guarantee uninterrupted or error-free access.

18. No Professional Advice

Information on this website is provided for general informational and operational purposes.

Nothing on the website should be treated as legal, tax, financial, religious, or professional advice.

19. Disclaimer Of Warranties

The website and services are provided “as is” and “as available.”

MezuzUS does not guarantee that the website will always be secure, uninterrupted, accurate, complete, or free of errors.

20. Limitation Of Liability

To the fullest extent allowed by law, MezuzUS is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, donations, orders, requests, delays, third-party services, or uploaded content.

21. Indemnification

You agree to defend and hold harmless MezuzUS, its directors, officers, employees, volunteers, partners, and service providers from claims, damages, liabilities, costs, or expenses arising from your misuse of the website, violation of these terms, or submission of unlawful or unauthorized content.

22. Governing Law

These Terms and Conditions are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules.

23. Changes To These Terms

MezuzUS may update these Terms and Conditions from time to time.

The updated effective date will indicate when changes were made. Continued use of the website means you accept the updated terms.

24. Contact Us

For questions about these Terms and Conditions, contact:

MezuzUS
1003 Grove Avenue
Richmond, VA 23220
United States

Email: office@mezuz.us